Shipping & Return Policy

Shipping Policy

All orders are processed within 1–3 business days after payment confirmation.

Shipping times may vary depending on your location and external factors such as customs or courier delays. Estimated delivery times are provided at checkout but are not guaranteed.

Once your order is shipped, you will receive a confirmation email with tracking information (if available).


Return Policy

We want you to be fully satisfied with your purchase.

You may request a return within 14 days of receiving your order, provided that:

  • The product is unused

  • The product is in its original condition and packaging

To initiate a return, please contact us via email before sending any item back.

📧 nicatshop1@gmail.com


Refunds

Once we receive and inspect the returned item, we will notify you by email.
If approved, your refund will be processed to the original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item is defective or incorrect.


Damaged or Incorrect Items

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos for assistance.

📧 nicatshop1@gmail.com